Analyse processes
Make as-is and to-be processes, interfaces and root causes visible - from order-to-cash to project controlling.
Back to websiteOksana Huber.
Senior Business & Process Analyst
Oksana Huber.
Making complexity clear.
Understand data. Shape processes. Enable decisions.
Senior Business & Process Analyst at the intersection of Sales, Finance, Operations and IT - with international B2B experience and a clear focus on data quality, performance management and delivery.
01 / Profile
Turning complexity into manageable processes.
I bring structure to data, processes and decisions - wherever business teams, systems and competing interests meet.
My focus is on end-to-end process analysis, requirements, master data quality and KPI-based reporting. I combine hands-on operational experience with advanced analytical skills in Power BI, SQL and AI-enabled automation.
Available immediatelyMunich · Hybrid
Make data reliable
Structure master data, KPI logic and reporting so that management and business teams can make sound decisions.
Deliver change
Connect requirements, UAT, rollout and enablement through clear communication between business and IT.
02 / Professional impact
Situation. Approach. Impact.
Selected examples from my professional work at Corteva Agriscience. Personal projects and training work are shown separately below.
01before year-end
Turnaround of a demanding sales region
- Situation
- Inconsistent data, high coordination effort and a delayed year-end closing process.
- Approach
- Data cleansing in SAP and Salesforce, proactive customer clarification and close coordination with Sales and Supply Chain.
- Result
- For the first time in two years, the Northern region completed its annual closing before Christmas.
02≤ 2% errors
Secure launch of a B2B portal
- Situation
- Complex account and master data before migration to a new sales portal.
- Approach
- Data cleansing, testing with internal and external IT, UAT and training for Sales and more than 30 customers.
- Result
- Stable rollout of the Salesforce-based portal with a documented error rate of no more than two per cent.
03−40% effort
Measurable relief for sales processes
- Situation
- High coordination effort between Sales, customers and operational teams.
- Approach
- Daily as-is/to-be analysis, transparent KPIs and structured interface communication.
- Result
- Effort reduced by around 40%, customer satisfaction increased by around 30% and return rates reduced by around 10%.
03 / Skills
Connecting business, data and delivery.
Professional experience
Business Analysis
- As-is / to-be process analysis
- Requirements engineering
- Gap & root cause analysis
- UAT & defect tracking
Professional experience
Sales Operations
- Order-to-cash
- Forecast & pipeline
- Bonus and credit-note processes
- B2B portal operations
Experience + training
Data & Reporting
- Master data & data governance
- Power BI & DAX
- SQL & Azure SQL
- KPI dashboards
Professional experience
Transformation
- Stakeholder management
- Rollout & enablement
- Change impact
- Benefits tracking
Training + personal projects
AI & Automation
- Use-case prioritisation
- GenAI workflows
- Human-in-the-loop
- AI governance
Professional experience
Systems
- Salesforce Sales Cloud
- SAP R/3
- SAP Business ByDesign
- Microsoft 365
04 / Experience
From international B2B to data-driven transformation.
International B2B experience across Sales, Finance, Operations and IT. Connecting operational knowledge with process analysis, reliable data and practical implementation.
01
10/2025 - present
Targeted professional development
Business Analyst · Data Analytics & Commercial Reporting
550 training units in Data Analytics covering Power BI, DAX, Power Query, SQL, Azure SQL and MongoDB. AI management training at Agile Heroes completed in September 2026 (468 training units); IHK examination pending. Applying this knowledge in my own GenAI workflows and tested n8n prototypes.02
05/2025 - 10/2025
Self-employed · Munich
Founder & Business Coach (IHK)
Built a coaching practice as an entrepreneurial end-to-end project: positioning, service design, website concept and go-live. Today, the coaching project complements my analytical business profile.03
01/2020 - 04/2025
Corteva Agriscience Germany GmbH
Senior Customer Service Representative · Commercial Analytics & Sales Planning
End-to-end responsibility in the order-to-delivery process, master data quality in SAP and Salesforce, sales forecasting, KPI reporting, bonus and credit-note processes, UAT and rollout support.04
08/2011 - 01/2020
Seven Principles AG
Business Operations & ERP Specialist
Business partner for project managers in SAP Business ByDesign, project controlling, workforce and capacity planning, and cross-functional collaboration with HR, Finance, Procurement and Sales.05
2000 - 2011
Hugo Boss · ThyssenKrupp · Mitsubishi Electric · Valeo · Schwarz Pharma
International B2B Sales & Export
International sales and export processes, key account support, revenue management and sales reporting across industrial, pharmaceutical, automotive and premium consumer-goods environments.05 / Learning & qualifications
Current knowledge meets proven practice.
01
09/2026 · Course completed
AI management training
Agile Heroes · 468 training units. Certificate of participation received; IHK examination pending. AI strategy, project management, agents, automation and governance.
02
2025-2026
Data Analytics
Power BI, DAX, Power Query, SQL, Azure SQL, MongoDB and AI-enabled data analysis · 550 training units
03
2024-2025
Business Coach (IHK)
Structured facilitation, goal clarification, NLP methods and change support
04
2014
PRINCE2® Foundation
Project management methodology and structured governance
Languages
German C2English C1Russian C2
06 / Applied knowledge
See how I work.
Practical work that complements my professional experience. Each example makes its context and current status explicit.
Data analytics / Training project
AdventureWorks Sales Analytics
Power BI reporting and SQL analysis across sales, products, customers and time. A practical project using a sample dataset, not a client engagement.
View projectAI & automation / Personal use
AI-assisted application workflow
A recurring research and documentation process reduced from around six hours to no more than one hour per cycle. Human review remains mandatory. A personal application, not a corporate implementation.
View case studyAI management / Built and tested
From use case to prototype
n8n prototypes, including enquiry classification and an agent using calculation and HTTP tools. Built and tested; the website enquiry workflow is not yet connected.
View AI projectsMy Business Coach (IHK) qualification supports structured conversations, goal clarification and change processes. Explore business coaching